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 The
Quality Management Systems and Standards e-learning series
consists of the Fundamentals
of Quality Management, ISO
9001:2000 Requirements, and Certification
and Auditing courses.
Fundamentals
of Quality Management
Fundamentals of Quality Management
puts quality management into perspective by
- outlining the essentials of quality and of the quality
management process
- introducing the revised ISO 9000 quality standard
- explaining the quality management principles that
underlie the revisions to the ISO 9000:1994 family of
standards
Its modular structure incorporates objectives
and summaries, topic questions, links to web resources,
and scored testing.
View
Detailed Table of Contents
ISO
9001:2000 Requirements
The ISO 9001:2000 Requirements
module explains the revised standard in detail by
- introducing ISO 9001:2000's documentation requirements
- describing management responsibility in creating
a quality management system
- introducing the ISO 9001:2000 requirements regarding
resources and product realization
- introducing the revised standard's design and development,
purchasing, and production and service provision requirements
- explaining the ISO 9001:2000 requirements for measurement,
control, analysis, and improvement
Its modular structure incorporates objectives
and summaries, topic questions, links to web resources,
and scored testing.
View
Detailed Table of Contents
Certification
and Auditing
Certification and Auditing
examines the certification audit by introducing you to
- the certification process
- auditors' requirements and techniques
- audit reports
- follow-ups to certification audits
Its modular structure incorporates objectives and summaries,
topic questions, links to web resources, and scored testing.
View
Detailed Table of Contents
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